COOKIE POLICY

Renault SAS is the controller of the data collected through the tracking devices in reading or in writing on your device (hereinafter "we", "us", "our", "ours"). If you want to know more, please check out our Information on your personal data protection. 

By "cookie" or "tracking device" we mean any technology that allows us to store and receive information on your device (smartphone or tablet) when you use one of our apps, regardless of the operating system of your device (iOS or Android). 

The purpose of cookies and tracking devices is not to identify you directly but only to retrieve certain information about your device, your use and interactions with the app and, in some cases, your location. This collection of information is mainly carried out using programming tools (called Software Development Kit, or "SDK"). 

It is possible that the technologies used can link different devices that you may use, to determine, with sufficient probability, that these devices belong to the same person (without directly identifying you).

Our apps use these technologies to reach different purposes.

To make our app work correctly ("operational cookies")

The purpose of these cookies is to enable or facilitate electronic communication (detection of connection errors, identification of connection points, app security, etc.) or to provide online communication services at your express request (screen display preferences, storage of information entered in forms, access to your user account, etc.). These tracking devices are necessary for the proper functioning of our app. 

These tracking devices do not require your consent.

Measuring the audience of the app ("audience measurement" or "analytical" cookies)
The purpose of these tracking devices is to measure and analyse the number of visitors and how the app is used, and to optimise your user experience (e.g. language selection, previous page visited, time-stamp of the visit, choice on cookies, detection of problems during the use of the app). 

These tracking devices may process, in particular, data relating to the content and pages viewed, the time during which the pages are visited, the operating system you use to visit these pages, in order to optimise its performance. 

The use of these tracers is conditional on obtaining your prior consent.

Find the detailed table relating to the list of cookies by consulting the Cookies deposit section at the bottom of this page.

The table below enables you to view the partners who provide us with the services necessary to implement and use the tracking devices on the app. Where the data collected via these partners involves a transfer outside the European Economic Area, we take particular care to ensure that this transfer is carried out in accordance with the applicable regulations and safeguards are put in place to ensure a level of protection of your privacy and fundamental rights equivalent to that offered in the European Union (in particular through the use of the European Commission's standard contractual clauses), in accordance with the regulation in force. 

Our apps use technologies provided by third parties that allow them, during the period of validity of these tracking devices, to collect information on your navigation relating to the devices consulting our apps. The issuance and use of cookies by third parties is subject to the own privacy policies of those third parties.

Consult the list of our partners using and depositing cookies on our applications at the bottom of this page. 

On your first visit to our apps, you can choose either to consent, refuse or manage your choices regarding the use of tracking devices, through the display of a dedicated information banner.
You can withdraw your consent at any time or modify your choices (for example, consenting only for certain categories of tracking devices) in our dedicated tool. 

As indicated above, we remind you, in accordance with regulations, that tracking devices that are necessary to our apps do not require your consent and cannot be deactivated through our consent management tool.

When you consent or refuse all or part of the tracking devices on our app, your choice is stored for a period of maximum 6 (six) months, subject to the applicable local law, whether more or less restrictive. Meaning that when you later open our app in this period, we do not ask you to make a choice as we already stored your preferences, unless you object as mentioned above.
After this period, we will ask you again to consent, refuse or manage your preferences regarding the use of cookies and other tracking devices.  

If you do not want us to be able to track your activity on the app, your choice to reject all or some of the cookies will be stored and retained. If you delete the app from your device, it will no longer be possible to identify you as having rejected the use of cookies (which means you will have to make a choice again the next time you visit our app). 

You have a number of options for managing cookies, including objecting to their use and/or deleting them.

Our consent management tool

A consent management tool is available to allow you to manage the tracking of your activity on the app. At any time, by clicking on the button below, you can access the configurator and modify your preferences, depending on the type of tracking devices in question.

In accordance with applicable data protection regulation, you have the right to access, rectify, limit, portability and erasure of your personal data. To exercise these rights, you can see our Information on your personal data protection.

We may modify this policy from time to time. When this is necessary or required, we will inform you and/or ask for your agreement. We invite you to consult this policy on a regular basis, particularly at the time of each visit, in order to take note of its latest version. 

Latest version date:  28/03/2024